Shop is priced in USD. We are trying to ship worldwide, but there are constant changes in shipping prices/ regulations which we are trying to keep up and update here if there are temporary restriction. If your country doesn't appear in checkout selection, unfortunately we can't ship to your country just yet.
Please take note: There are additional Tariff and Customs will be added to your order - based on: "Section 301/ Most Favoured Nation (MFN)/ Applicable Free Trade Agreement rates"
The US tariff rules has been fluctuate recently, please take note that pre-order shipping might change and there is a chance additional payment would be required. Please only place pre-order if you are comfortable with this.
(NEW Update: 1st September) Due to new EU Custom duty and VAT: A Flat 3 euro customs duty per unique product category (determined by each item HS code) will be charged when the item delivered to you.
You would need to pay €3 when the item reach you. Please discuss this further with your local mailing office.
(For any charges has been made before this new update - will be refunded to you)
We currently unable to ship to Middle Eastern countries due to ongoing conflict.
We apologize for any inconvenience this may cause. Stay safe!
Please note that all prices are in USD. The shop has an automatic conversion to the currency based on your country or region. The final conversation will be determined by your bank.
The final checkout is still be based in USD currency.
Pre-order items take approximately 2 months to produce, your order will be processed upon its delivery.
It is not possible to devide shipping between pre-order items and in-store items. If you want your in-store items to be shipped first, please consider to place two separate orders.
You can track your SingPost shipments here.
Yes, you may do so (As long as it is within the same shop update) Please inform me via my contact page. I will refund your second shipping payment. If the weight exceed the limit to combine, or your 1st order already has been packed/shipped - I will need to decline your request.
Yes. Once the pre-order item has been shipped, you will receive a new confirmation email that the item has been shipped. If you would like to check the status on production, feel free to reach out via contact page.
Yes, I offer worldwide shipping.
However, due to the ongoing circumstances in the world, some areas might be restricted and I might not be able to offer delivery to those countries. I apologize for any inconvenience this may cause.
All orders are shipped from Singapore.
I ship from Singapore. Flat rate at $2.
For International delivery - I am using local SingPost Speedpost International - weight (250~500 grams):
Malaysia & Brunei: from $7.10~$9.30
Countries in Asia & the Pacific (Except Australia, Japan & NZ): from $9.30~$16.10
Australia, Japan, NZ & rest of the world: from $11.90~$21.10
The amount will change depends on the total weight of the item together with the packaging. The maximum package weight for SingPost Air Mail is 2kg.
Some countries may charge extra fees particularly to those who live in remote/out of delivery range areas.
Kindly ensure that the shipping details provided are correct upon placing your order as I am unable to take any responsibility when the parcel goes missing/gets return to me due to incomplete details. In this event, I am unable to provide any refund so please double check before placing your order.
Due to unpredictability of the shipping process, I am not liable for any lost/damage of items during the shipping process.
Only if you placed a tracked shipping postal service. There is a chance to partially claim for damage/loss from tracked shipping postal service. (Maximum claim is about 40~50 usd)
If you suspect your item is damaged/lost - please contact me with your order and tracking number - I will try my best to help you!
Please take note that overseas deliveries may be subject to additional import duties and taxes, which are levied once the package reaches the specified destination.
Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
To EU countries - flat custom rate was required to be paid before sending the package. It will be stated in the shipping label. (Any additional fees outside of this Custom rules will not be covered)
To US customers - different Tariff HTS US Code will be added in to your items. Please shop under your US to avoid any confusion.
Orders are usually processed and shipped after the shop closes - Each shop launch will last about 3 weeks.
After your order has been dispatched, the estimated delivery time is:
Local (Singapore): 1 - 3 working days
International: 6 - 21 workding days.
Delivery times shown above are estimated by the shipping carrier and are not guaranteed.
Delays caused by customs clearance, weather, peak seasons or local postal/courier services are outside our control.
If your parcel is delayed, we recommend contacting your local custom office or postal/courier service first using your tracking number. I'm also be happy to assist whenever possible - please fill in your tracking and order number in contact inquiry.
Occasionally, delivery may take longer than the estimated transit time.
I recommend contacting your local post office, customs office, or courier service first using your tracking number, as they will have the most up-to-date information regarding your parcel.
If you still need assistance with you tracked mail, please feel free to contact me and I'll do my best to help.
If your order is shipped via Untracked mail, unfortunately there is nothing I can do to check on your package or reimburse for loss from the postal service. By choosing untracked service you understand the risks, and that I am not liable to lost mail!